SHIPPING

All packages are shipped within 2-4 working days after payment has been made. 

All rates are charged by the provider and we do not make a profit out of shipping fees. 

Local Shipping

We have partnered with ADS International to provide shipping to you.  

Estimated delivery time

Peninsular Malaysia: 1-2 working days for major cities. For smaller towns and remote areas, it may take up to 4 working days.

East Malaysia: 2-3 working days for major cities. For smaller towns and remote areas, it may take up to 5 working days.

 

International Shipping

For international shipping, we currently offer shipping via ADS International and DHL Express only.

DHL Express Worldwide specializes in international shipping and courier delivery services with estimated delivery timeframe by the end of next business working day. Estimated delivery timeframe is within 1-6 working days.

All "Flat Shipping" shipments will be handled by ADS International. 

 

 

RETURNS

For all our orders, if you have received a damaged good, you may return most new, unused items within 7 working days for a refund. Any product you return must be in the same condition you received it and in the original packaging. Please note that you are responsible for the return shipping cost.

Prior to return, please drop us an email at olivia.elianote@gmail.com and inform us of the reason for requesting a refund of the product.